About Us

Thank you for using Zap!

This app is the first initiative of The Hong Kong School of Parking, a grassroots parking reform movement in Hong Kong launched by Transit Jam founder James Ockenden.

Illegal parking causes congestion, pollution, slows public transport, and makes pavements and crossings dangerous for pedestrians. Zap! aims to build a foundation for data collection on Hong Kong’s growing illegal parking issues, and to open conversations on parking reform.

The Hong Kong School of Parking is focused on three areas:

The first is the most important: the best-laid urban plans will surrender and die when the curb is mispriced. As the late parking reform pioneer Donald Shoup (1938–2025) said, market prices are the healthy diet which will cleanse the “arterial plaque” of chaotic mismanaged curbs.

According to Shoup, underpriced curb parking actually creates more demand for parking, exacerbating the problem. And this is precisely the problem in Hong Kong — decades of essentially “free” illegal parking have created surging demand for private cars and mispriced delivery services.

If Hong Kong's urban areas offered plentiful space for pedestrians and public transport, perhaps we could overlook some of the issues. But when a simple trip to school becomes an adrenaline-spiked battle against the constant danger from cars on pavements and pedestrian crossings; or public transport users face the frustration of double-parking slowing the minibus to an agonising crawl, perhaps it is time to take a fresh look.

Data collection is absolutely the first step in beginning to price the curb properly, and users of Zap! are supporting this effort.

In a perfect world, we would also collect that data for our own use in mapping some of the parking blackspots and user habits, but this creates privacy concerns. As it is, we have deployed Zap! as a static website, using your phone location (on your own browser only) for a few seconds while it populates the email text, and then forgetting it.

We hope to see some preliminary results early next year, when the TCU will publish its Fourth Quarterly Report for 2026. That data is anonymized and restricted to District-level complaint stats, but we hope to see the needle moved in terms of the number of parking complaints made.

And if you are a driver feeling this tool is unfair to motorists – parking reform will make your journeys easier, faster, and smoother too!

Please share with your friends and family and, as always, feel free to send comments and suggestions to james@transitjam.com.


📋 Frequently Asked Questions

1. Will this lead to the immediate prosecution of drivers?

No. This utility is strictly an objective data collection tool built to support the identification of systemic urban infrastructure issues and parking blackspots. It compiles raw location statistics to help authorities analyze macro traffic behavior, rather than functioning as an active tool for immediate criminal prosecution.

2. Is my privacy secure when using this app?

Absolutely. Zap is engineered as a purely static web application with no databases, cookies, backend tracking scripts, or analytics modules. The tool accesses your device’s GPS coordinates locally inside your browser window for a fraction of a second purely to format the text draft, immediately forgetting it the moment your email client opens. Your data never touches an external server.

3. Why does the app launch my phone's native email client?

By launching your native mail app, Zap! ensures you retain 100% executive control over the report. You can see exactly what text is being sent, add specific descriptions or context if desired, and send it securely through your own email address. This transparent setup guarantees no hidden data is being transmitted behind your back.

4. Does using Zap consume a significant amount of cellular data?

Practically zero [2026-style standard workflow]. Because Zap does not host heavy image uploads, video processing, or backend server databases, loading the text-only layout takes less than a single megabyte [2026-style standard workflow]. It is built specifically to operate at high speed on standard roadside mobile network connections [2026-style standard workflow].

5. I am a commercial or private driver - how does parking reform benefit me?

Proper curb management makes driving easier, faster, and smoother for everyone. When delivery drivers cannot find a legal curb space, they are forced to double-park, which jams the roads for other commercial vehicles, minibuses, and private cars. When buildings make loading bay access difficult, commercial drivers unfairly face difficult decisions. Hong Kong has buried its head in the sand on parking conversations for too long - data collection is the first step toward creating dedicated, accurately priced parking and loading zones, meaning less cruising time, fewer bottlenecks, and more predictable logistics journeys across the city.